Refund Policy
K. L. Stephens | klstephens.com
Last Updated: October 29, 2026
Paperback Books
I want you to be happy with your purchase. If your paperback arrives damaged, defective, or you receive the wrong book, please contact me at kl@klstephens.com within 7 days of delivery.
Please include your order number, a description of the problem, and photographs of the damaged or incorrect item when possible.
I'll review the issue and work with you to arrange a replacement or refund, as appropriate.
Returns or refunds for change of mind are not accepted, except where required by law.
Digital Books (eBooks)
All eBook sales are final. No refunds, returns, or exchanges are accepted.
Due to the digital nature of eBooks, purchases are nonrefundable once delivered, except where required by law.
If you experience difficulty downloading or accessing your purchased eBook, please contact me for assistance.
Order Cancellations
If you need to cancel a paperback order, please contact me as soon as possible.
Orders that have already shipped cannot be canceled.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Information
For questions about refunds, damaged books, or incorrect orders, please contact:
K. L. Stephens
Email: kl@klstephens.com
Website: klstephens.com